Flexi Club member, Allen Bell, had a great time in Italy.
“Just a short note to thank you guys for an absolutely super time in Italy.
Coming back our flight out of Florence was delayed and hence we jumped onto a Swiss Air flight, courtesy of lady at Swiss / Lufthansa ticket counter, and our baggage followed when we told it wouldn’t. We came through customs at ORT and there our luggage was on the Swiss carousel. You tell …me how efficient is that. How they got our bags rerouted beats me. Amazing how from thinking our flight, the last one out of Frankfort to Jhb, we are going to miss and take a Swiss flight to Zurich and get to Jhb 35 minutes after our original Lufthansa flight is brilliant. We spent 2 hours less in the plane and we got to see Zurich airport and missed the tight scrutiny and body search in Germany.
You guys are the BEST. Met fellow Flexible Club members at Pentolina so we had someone who understood us. Lol”